Shipping policy

At Smilyra, we are committed to getting your order to you as quickly as possible. Please review our shipping policy below.

All in-stock items are processed and shipped within 4 business days of order placement.

Please note that business days do not include weekends or public holidays.

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number(s). You can use this number to track your package's journey.

We begin processing orders very quickly after they are placed. Therefore, once an order has been shipped, we are unable to accept cancellations. If you wish to cancel an order, please contact us immediately at support@smilyra.com before you receive a shipping confirmation.

Please note that these are estimated delivery times. Actual delivery times may vary due to customs processing, local postal services, or unforeseen circumstances.

For shipping to countries outside the United States, please contact our customer service team at support@smilyra.com for a shipping quote and estimated delivery time.

Smilyra is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

If you receive a damaged package or believe your package is lost, please contact us immediately at support@smilyra.com. We will assist you in resolving the issue with the shipping carrier.

If you have any questions about our Shipping Policy, please contact us at: support@smilyra.com